• We ship most orders within 3 business days of purchase (excluding Saturdays, Sundays and public holidays). 
• We will try to get your order out within 3-5 working day after we receive payment confirmation from finance. As soon as we ship it out, we'll send you a notification with all the shipping details.

Our shipping partners: 

1. DHL
2. Fedex
3. Poslaju
4. Ninjavan
5. GDEX

Shipping times may vary, but you should expect to receive your parcel after shipment processing. 

• 2-4 working days for major cities
• 4-6 working days for non major areas

Dispatch times vary, orders confirm after cut off time (1.00PM) will be processed as next working day.

INTERNATIONAL SHIPPING

For international shipping, please email to support@myballerine.com and we'll check the shipping fee based on your location.

If you need help to locate your orders, simply email us at support@myballerine.com OR use the contact form below. We try our best to attend to you within 24 hours, usually it only takes hours or minutes if we're in front of the computer. :)